Abos CRM

CRM or Customer Relationship Management is a strategy for managing an organisation's relationships and interactions with customers and potential customers. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.When people talk about CRM, they are usually referring to a CRM system, a tool that is used for contact management, sales management, productivity, and more. The goal of a CRM system is simple: Improve business relationships.CRM helps users focus on their organization’s relationships with individual people including customers, service users, colleagues, or suppliers.While the importance of CRM has traditionally been as a sales and marketing tool, some of the biggest gains can come in other areas, such as customer service, HR, supply-chain and partner management.

With a CRM, follow-up emails can be auto-generated and tested for effectiveness, management can easily access the most recent details of a customer meeting, and customer service administrators can learn the background of a customer without leaving the call.

CRM Highlights

Better client relationships

The more you know, and remember, about clients (or customers) the more your clients know you care about them. This enables you to forge a much stronger connection and a deeper relationship with your clients.

Improved efficiency in serving clients

Again, the more you know about clients, the better able you are to serve them. If everyone is using the CRM to record their customer interactions, EVERY client interaction, then others' are able to serve the client with the knowledge of what has been previously discussed with the client.

Greater staff satisfaction

The more knowledge your employees have the more empowered and engaged they are. Having an accurate and up-to-date CRM that everyone uses and has acces to helps employees solve client problems. Doing so makes employees and clients happy.

Increased revenue and profitability

Once everyone learns, and uses, the CRM productivity increases, sales cycles decrease, you have the ability to provide additional products and services to clients and client satisfaction increases.

24/7 Technical Support

Our skilled employees at Abos provide 24/7 tech support for all our projects.That’s our guarantee.

Software Availability

Our Application is available for computers as well as SmartPhones.